Responsible Disclosure Policy
Data security is a top priority for FreePass Inc, and FreePass Inc believes that working with skilled security researchers can identify weaknesses in any technology.
Last updated July 15, 2026
Found a vulnerability?
If you believe you've found a security vulnerability in FreePass Inc's service, please notify us; we will work with you to resolve the issue promptly.
Disclosure Policy
If you believe you've discovered a potential vulnerability, here is how we ask you to work with us:
Email Us
If you believe you've discovered a potential vulnerability, please let us know by emailing us at security@freepass.africa. We will acknowledge your email within five business days.
Give Us Time
Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within one week of disclosure.
Act in Good Faith
Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the FreePass Inc service. Please only interact with accounts you own or for which you have explicit permission from the account holder.
Exclusions
While researching, we'd like you to refrain from:
- Distributed Denial of Service (DDoS)
- Spamming
- Social engineering or phishing of FreePass Inc employees or contractors
- Any attacks against FreePass Inc's physical property or data centers
Thank you for helping to keep FreePass Inc and our users safe!
Changes
We may revise these guidelines from time to time. The most current version of the guidelines will be available at:
Contact
FreePass Inc is always open to feedback, questions, and suggestions. If you would like to talk to us, please feel free to email us at security@freepass.africa.
Internal Governance
Disciplinary Action
Employees who violate this policy may face disciplinary consequences in proportion to their violation. FreePass Inc management will determine how serious an employee's offense is and take the appropriate action.
Responsibility
It is the Security team's responsibility to ensure this policy is enforced.